Privacy Policy

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New City Ministries ("we," "us," or "our") is a Christian nonprofit organization dedicated to supporting the Church in the ministry of music and worship. We are committed to safeguarding your privacy and ensuring the protection of your personal data in accordance with applicable privacy laws, including the Federal Law on the Protection of Personal Data Held by Private Parties (Mexico), the California Consumer Privacy Act (CCPA), and other relevant privacy laws in the United States.

This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your personal data.

1. Information We Collect

We collect the following categories of personal information through our website, events, and interactions with you:

• Personal Identification Information: Full name, email address, postal address, phone number, and any other information you voluntarily provide.
• Demographic Information: Age, gender, and geographic location for purposes of improving our services.
• Financial Information: Credit card details, billing address, and other payment information for processing donations or payments. We use secure third-party payment processors and do not store full payment details.
• Technical Data: Information such as your IP address, browser type, access times, and operating system, which helps us monitor site performance and improve user experience.
• Communications Data: Any correspondence between you and New City Ministries, including feedback, inquiries, and participation in our programs.

2. How We Use Your Information

We use your personal information for the following purposes:

• To Provide Our Services: We use personal information to provide and improve our resources, training, and guidance to support music and worship ministries.
• To Process Donations and Payments: Your financial information is used exclusively for processing donations and other transactions through secure platforms.
• To Communicate with You: We may use your contact information to send newsletters, event updates, or responses to inquiries, provided that you have given your consent to receive such communications.
• To Comply with Legal Obligations: We may use your information to comply with applicable laws and regulations, including reporting requirements for charitable donations.
• To Improve Our Services: Technical and usage information helps us improve the functionality of our website, optimize your user experience, and tailor our services to better meet the needs of the Church.

3. Sharing Your Information

We do not sell, rent, or trade your personal data with third parties. However, we may share your information under the following circumstances:

• Service Providers: We may share your data with third-party vendors and service providers that assist us with website hosting, payment processing, communications, and event management. These parties are contractually bound to handle your data securely and use it solely for the purpose of performing services for New City Ministries.
• Legal Obligations: We may disclose your personal information if required to do so by law, or in response to valid requests by governmental authorities, including to meet national security or law enforcement requirements.
• Business Transfers: In the unlikely event of a merger, acquisition, or dissolution of New City Ministries, your personal information may be transferred as part of that transaction, and you will be notified of any such transfer.

4. Data Security

We take the protection of your data seriously and employ reasonable administrative, technical, and physical security measures to prevent unauthorized access, loss, misuse, or alteration of your personal information. These measures include data encryption, secure servers, and regular audits of our data practices.

However, no internet-based service can be fully secure, and we cannot guarantee the absolute security of your information. If you believe your data may have been compromised, please contact us immediately.

5. Acceptance of Terms

By providing your personal information to New City Ministries, whether through our website, email communications, event registrations, or other means, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. Your continued use of our services, submission of information, or participation in our programs constitutes your acceptance of these terms and any updates to our Privacy Policy.

If you do not agree with this policy or any updates, please do not provide personal information or discontinue your use of our services.

6. Your Rights

You may exercise the following rights concerning your personal data:

• Right to Access: You may request access to the personal information we hold about you and receive a copy of that information.
• Right to Rectification: You may request that we correct any inaccurate or incomplete personal data.
• Right to Deletion: In certain circumstances, you may request the deletion of your personal information from our records.
• Right to Restrict Processing: You may request that we limit the use of your personal data in specific situations.
• Right to Withdraw Consent: If you have given consent for processing, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request in accordance with the applicable laws.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small data files that are stored on your device and allow us to remember certain preferences or identify you during subsequent visits.

• Necessary Cookies: These cookies are essential for the functioning of our website and cannot be disabled.
• Analytics Cookies: We use analytics cookies to collect information about how you use our website and to improve its performance. You can manage or disable these cookies through your browser settings.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. When your personal data is no longer required, we securely delete or anonymize it in accordance with applicable laws.

9. Children's Privacy

We do not knowingly collect personal information from individuals under the age of 13 without parental consent. If you are a parent or guardian and believe that your child has provided us with personal data without your consent, please contact us, and we will take steps to delete such information.

10. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on our website with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights regarding your personal information, please contact us at:

New City Ministries

Email: contact@newcityminitries.com